At Ben's Best Bytes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, why we collect it, and how we use, store, and protect it. By using our services, you agree to the terms outlined in this policy. We may update this policy from time to time, and any significant changes will be posted on our website.
We may collect the following types of personal information as necessary for our business activities:
We collect personal information directly from you when you:
We collect your personal information to:
Your personal information is used solely for the purposes for which it was collected or as otherwise permitted by law. We may disclose your information to:
We do not sell or rent your personal information to third parties.
Our business is located within Australia and does not routinely disclose your personal information to overseas recipients. However, in the course of providing our services, we may use secure remote protocols (such as RDP or SSH) to access your devices or systems located outside Australia, at your request or as necessary for support. In these cases, your personal information remains under our control and is not transferred or stored overseas, except as required for the remote session. We take reasonable steps to ensure your information is handled securely and in accordance with the Australian Privacy Principles during any such remote access.
While our business is based in Australia and primarily complies with the Australian Privacy Act 1988 and Australian Privacy Principles, we recognise that international privacy standards may apply in certain circumstances. When required, we will take steps to align our privacy practices with relevant international frameworks such as the European Union General Data Protection Regulation (GDPR) and the National Institute of Standards and Technology (NIST) Privacy Framework. This may include enhanced data protection measures, transparency, and individual rights, particularly if we process personal data of individuals located in the EU or where clients require adherence to these standards as part of our service delivery.
Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When no longer required, we securely delete or de-identify your personal information.
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or outdated. Please contact us at infoupdate@bensbestbytes.com to make such requests. We will respond within a reasonable period and take reasonable steps to correct the information.
Where possible, you may interact with us anonymously or using a pseudonym. However, in some cases, it may not be practical for us to provide services without certain personal information.
If we become aware of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law.
If you have any questions about this Privacy Policy or wish to make a complaint, please contact us at privacypolicy@bensbestbytes.com. We take privacy concerns seriously and will respond promptly to your enquiry. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or 1300 363 992.
At Ben's Best Bytes, rest assured your data is handled discretely and securely for your peace of mind.
Privacy Policy V2.2 13/09/25